Airtel India jumps into yet another social media controversy after it complies to a customer’s demand for a “Hindu representative.” Pooja Singh, an Airtel DTH user, took it to Twitter to voice her grievances. She received a quick response from an Airtel India representative named Shoaib.
However, Pooja Singh – followed by BJP Spokesperson Tajinder Singh Bagga – demanded Airtel India for a Hindu representative because she doesn’t trust Muslims as the Quran “may have a different version for customer service.”
Instead of calling out the blatant bigotry like how Ola Cabs did a few months back, Airtel India complied to her demands and replaced the Muslim representative with a Hindu guy.
Airtel received a massive backlash for complying to a customer’s bigotry. A lot of people, including J&K Former Chief Minister and Swara Bhasker, said they didn’t want to be a part of the company that doesn’t stand up to Islamophobia and bigotry.
AFTER a lot of outrage and threats to port their number to a different network, Airtel finally made a poor attempt at clearing their stance.
Dear Pooja, at Airtel, we absolutely do not differentiate between customers, employees and partners on the basis of caste or religion. We would urge you to do the same. Both Shoaib and Gaganjot are part of our customer resolution team. (cont) https://t.co/lbwhRE95vm
— Bharti Airtel India (@Airtel_Presence) June 18, 2018
However, the damage is done and people aren’t buying this poor cover-up by Airtel India. Meanwhile, this whole Airtel episode has sparked a new trend of hilarious jokes on social media.